Privacy policy
This privacy policy sets out how Health Team Ltd uses and protects any information that you give Health Team Ltd when you use this website.
Health Team Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Health Team Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st July 2012.
What we collect
We may collect the following information:
Name, date of birth and gender
contact information including email address
demographic information such as address and postcode
details of your trip
medical information such as medical conditions and medicines you are taking
What we do with the information we gather
We require this information to understand your needs and provide you with personalised travel health advice, specific to you and also, where appropriate the details required to send you antimalarial tablets through the post.
We also use this information for:
Internal record keeping – medical data has to be held for audit purposes
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
| Cookie Name | Description | Expiration |
| civicAllowCookies & civicShowCookieIcon | Cookie Control cookies. These cookies are set in order to remember preferences in regards to cookies. | 3 months from set/update |
| _session_id | This cookie is set by knowmalaria in order to track your progress through the site. It is an essential part of the functionality of knowmalaria.com and without it, the site will not function. | Session Cookie |
| __utma |
Google Analytics: We use Google Analytics to monitor traffic levels, search queries and visits to this website.
Google Analytics stores IP address anonamously on its servers in the US, and neither CIVIC or Google associate your IP address with any personally identifiable information. These cookies enable Google to determine whether you are a return visitor to the site, and to track the pages that you visit during your session. These cookies enable knowmalaria to design the best user experience for you and future visitors, by understanding how you use the site. |
2 years from set/update. |
| __utmb | 30 minutes from set/update | |
| __utmc | Not set | |
| __utmz | 6 months from set/update | |
| _atuvc | The _atuvc cookie is created and read by the AddThis social sharing site JavaScript on the client side in order to make sure the user sees the updated count if they share a page and return to it before our share count cache is updated. No data from that cookie is sent back to AddThis and removing it when disabling cookies would cause unexpected behavior for users. | 2 years from set/update |
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
We will not sell, distribute or lease your personal information to third parties (with the exception of: Health Team Ltd's doctor (or IMA) who requires access to your data in order to create a prescription; and our delivery partner (eg Royal Mail) who need your name and address if you ordered any products from us, in order to deliver it to you - see terms and conditions for more details) unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to The New Inn Business Centre, 527 Moseley Road, Birmingham B12 9BU.
If you believe that any information we are holding on you is incorrect or incomplete, please write to us at the address above, or use the contact form soon as possible. We will promptly correct any information found to be incorrect.